Shipping costs and time

  • Express Shipping (3-8 days) :

1.Orders > $ 299 / Free Shipping
2.Orders < $ 299 / $ 25

  • Standard Shipping(8-25 days) :

1.Orders > $ 39 / Free Shipping.
2.Orders < $ 39 / $ 5

  • Economy shipping (25-60 days):

Worldwide Fee Shipping on any iems

How can I track my order?

  • Simply click on this link here to be redirected to the order tracking page.
  • Enter the tracking number found on your order confirmation email.
  • You will see up-to-date shipping information about the status of your order.

Which logistics company do we use?

Who will pay for the import tax/dutys

  • If you chose Express (DHL/UPS/Fedex etc) : You are responsible for paying taxes and duties.  But we usually declare an item at a lower value , leave us a message with the desired value if you want.
  • If you chose Standard Shipping marked with tax and duty paid: All tax and duty paid by Keephifi.

If the package shipped, can I reject to receive it?

  • No, you'd better not. If you insist to reject it, we will deduct the freight we sent plus the freight for return, which is very expensive. Therefore, we suggest you receive the package first, and then contact us for return details.

Why hasn't my order shipped yet?

  • Typically, it takes about 1-3 Business Days of processing time before we ship your order. We ask that you allow us 1-3 Business Days to process your order!
    • We want is to make sure that all the items of your order are prepared correctly before they are shipped out. You will receive an email to confirm that your order has been shipped. So please check your inbox in 1-3 Business Days.
    • Note: Timings might be affected due to festive seasons or other unforeseen circumstances.

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