This Privacy Policy describes the types of personal information KEEPHIFI,(collectively, “KEEPHIFI” “we,” “us,” or "our") collects, as well as how it’s used, disclosed, protected, and retained through our websites from which you are accessing this Policy, our social media pages on third-party social media platforms, email, text, mail, and any offline business interactions you have with us (collectively, our “Services”). It also explains your privacy choices and rights, as well as how to exercise them. A summary of our information practices may be found in Table 1 at the end of this Policy. By accessing or using our Services, you signify your acceptance of this Privacy Policy and consent to the collection, use, disclosure, and other handling of your personal information as described in this Privacy Policy (except for activities for which we first require your consent to be given through other means).
Provide, operate, and maintain our websites, including KEEPHIFI's Rescue Program; Fulfill orders and process exchanges or returns that you have ordered or requested, and to communicate about such orders or returns; Enable and improve customer service and address your questions, suggestions, compliments, or complaints, including monitoring of customer service calls and chats for quality or training purposes; Communicate with you, including sending you important information regarding the website or terms, conditions, policies, recall information and/or other administrative information; Send you a free gift and other benefits for registering a KEEPHIFI product; Share reviews, testimonials, or other user-generated content; Register and maintain a KEEPHIFI account and communicate with you about your account and activities on or in connection with the Services; Deliver marketing communications and advertising that we believe may be of interest to you; Administer sweepstakes, contests, and promotions, including fundraising efforts and special discounts for friends and family, professionals, and military personnel, veterans, nurses, first responders and government officials; Learn about customer trends and interestsPersonalize digital content and product recommendations; Create inference data about you and your interests. We may combine the information we collect about you from different sources to create a profile about you and to infer your interests, preferences, habits and other behaviors' Fraud prevention, security, and asset protectionEnable our business purposes, such as data analysis, audits, researching and developing new products and services, identifying usage trends, enhancing our websites, improving our services; Comply with a legal matterInitiate, operate, manage, and maintain our business relationships; For any other purpose, with your consent where appropriate. Please note that you may revoke your consent at any time where consent was provided to process your personal information.
We may also aggregate and/or anonymize personal information so that it will no longer be considered personal information. We do so to generate other data for our use, which we may use and disclose for any purpose, as it no longer reasonably identifies you or any other individual.
We may automatically collect certain information about the computer or devices you use to access our Services. For example, we may collect information that is automatically sent to us by your computer or mobile web browser or your internet service provider. This information typically includes your device’s hardware model, browser type, IP address, operating system version, language settings, unique device identifiers, advertising identifiers, serial numbers, how your device interacts with the Services, network information, and mobile network data.
Our websites collect real-time information about the location of your device. You can choose whether to allow the website to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information, some parts of the website may then be inaccessible or not function properly.
We and our service providers and third parties may collect information about your user activity of our Services and browser habits via cookies, web beacons, pixel tags, and other tracking technologies about your online activity, and interactions with our emails, online, and mobile advertisements. Examples of such information include your access dates and times, pages or screens viewed viewed (including mouse movements and clicks), how long you spent on a page or screen, the routes by which you access our Services, searches you conduct on the Services, information about your activity on a page or screen, your use of any hyperlinks available within our Services, and information about your interactions with our emails or social campaigns.
The information we collect automatically may include personal information or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our websites and stores and to deliver a better and more personalized service by enabling us to estimate our audience size and usage patterns, store information about your preferences, to customize our websites according to your individual interests, and to recognize you when you return to our websites, and we use it for the other purposes described in this Privacy Policy as well.
We seek to use various organizational, technical, and administrative measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have any questions about security on our site or have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contact Us” section below.
We have created the following mechanisms to provide you with control over your personal information.
If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt-out by clicking the “unsubscribe” link at the bottom of any KEEPHIFI marketing email. Please allow 10 days for the change to take effect. Note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages, from which you cannot opt-out.
You can opt-out of receiving further marketing text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.
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